Terms and Conditions
Terms and Conditions
1. Introduction
Welcome to Absolute Color Mailplex. These Terms and Conditions govern your use of our website, products, and services. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you should not use our services.
2. Definitions
- “Company” refers to Absolute Color Mailplex, its employees, and authorized
- “Client” refers to any individual or entity that purchases or uses the Company’s
- “Services” refers to all products and services provided by the Company, including but not limited to printing, direct mailing, fulfillment, promotional, apparel and conventional or digital marketing
- “Website” refers to the Company’s website located at acmailplex.com.
3. Use of Services
3.1 Eligibility
Clients must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this requirement.
3.2 Account Registration
To access certain features of our services, you may need to register an account. You agree to provide accurate, current, and complete information during the registration process and update such information to keep it accurate, current, and complete.
3.3 Account Security
You are responsible for safeguarding your password. You agree not to disclose your password to any third party and will take sole responsibility for any activities or actions under your account, whether or not you have authorized such activities or actions.
4. Orders and Payment
4.1 Order Acceptance
All orders are subject to acceptance by the Company. We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product availability, errors in the description or price of the product or service, or errors in your order.
4.2 Pricing
Prices for our services are subject to change without notice. The Company will not be liable for any price changes or price discrepancies.
4.3 Payment Terms
Payment is due upon receipt of the invoice unless otherwise agreed in writing. We accept payment by credit card, ACH, and check. Late payments may incur interest charges at the rate of 12% (twelve percent) per month or the maximum rate permitted by law, whichever is lower.
5. Production and Delivery
5.1 Production Time
Production times are estimated and may vary depending on the complexity of the order. The Company will make every effort to meet production deadlines but is not liable for any delays.
5.2 Delivery
Delivery times are estimates and may vary. The Company is not responsible for delivery delays caused by third-party carriers. Risk of loss and title for products pass to you upon delivery to the carrier.
5.3 Inspection and Acceptance
You are responsible for inspecting all products upon receipt. Any claims for defects, damages, or shortages must be made in writing within 3 business days of delivery. Failure to provide notice within this time period will be deemed acceptance of the products.
6. Cancellations and Returns
6.1 Cancellations
Orders may only be cancelled with the Company’s written consent. Cancellation fees may apply.
6.2 Returns
Due to the custom nature of our products, all sales are final. Returns are not accepted unless the products are defective, or the Company has otherwise agreed in writing.
7. Intellectual Property
7.1 Ownership
All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of the Company or its content suppliers and is protected by copyright, trademark, and other laws.
7.2 Use of Intellectual Property
Clients are granted a limited, non-exclusive, non-transferable license to access and use the Website and services for personal or internal business use. Any other use, including reproduction, modification, distribution, or transmission of the content, is strictly prohibited without the prior written consent of the Company.
8. Confidentiality
The Client agrees to keep confidential any non-public information disclosed by the Company. This includes but is not limited to trade secrets, pricing, business strategies, and other proprietary information. This obligation will survive the termination of these Terms and Conditions.
9. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of our services.
10. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including but not limited to reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our services or your violation of these Terms and Conditions.
11. Termination
The Company reserves the right to terminate or suspend your account and access to our services at any time, without prior notice or liability, for any reason whatsoever, including but not limited to a breach of these Terms and Conditions.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Texas, Houston, without regard to its conflict of law provisions. Any dispute arising from or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Texas, Houston.
13. Changes to Terms and Conditions
The Company reserves the right to modify or replace these Terms and Conditions at any time. Your continued use of our services following the posting of any changes constitutes acceptance of those changes.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Email: info@acmailplex.com
- Phone: 832-608-6400 | Fax: 832-608-6420
