Data Policy
Data Policy
1. Introduction
Absolute Color Mailplex (“we,” “us,” “our”) is committed to protecting the privacy and security of our clients’ data. This Data Policy outlines our practices regarding the collection, use, and management of data, with a specific emphasis on our policy of not retaining client-owned data used for mailing purposes.
2. Data Collection
2.1 Types of Data Collected
We collect various types of data to provide and improve our services, including but not limited to:
- Personal Information: Name, address, email address, phone number, and other contact
- Payment Information: Credit card details and billing
- Order Information: Details related to the products and services you order from
- Mailing Data: Recipient names, addresses, and other relevant details provided by clients for mailing
2.2 Methods of Data Collection
Data may be collected through various means, including:
- Online forms and CTAs on our website
- Email communications
- Telephone communications
- In-person interactions
- Third-party data providers
3. Use of Data
3.1 Purposes of Data Use
We use the collected data for the following purposes:
- To process and fulfill orders
- To provide customer support
- To communicate with clients regarding their orders and our services
- To improve our products and services
- To comply with legal obligations
3.2 Mailing Data
Client-owned data provided for mailing purposes is used solely for the intended mailing campaign. We do not retain, reuse, or disclose this data for any other purpose once the mailing campaign is completed.
4. Data Retention
4.1 General Data Retention
We retain personal information, payment information, and order information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
4.2 Mailing Data Retention
We do not retain client-owned mailing data beyond the completion of the specific mailing campaign. Upon completion, all client-owned mailing data is securely deleted from our systems.
4.3 Payment Terms
Payment is due upon receipt of the invoice unless otherwise agreed in writing. We accept payment by credit card, ACH, and check. Late payments may incur interest charges at the rate of 12% (twelve percent) per month or the maximum rate permitted by law, whichever is lower.
5. Data Security
We implement a variety of security measures to protect the integrity and confidentiality of your data, including:
- Encryption of sensitive data during transmission and storage
- Secure access controls to our data systems
- Regular security audits and updates
- Employee training on data protection best practices
6. Data Sharing and Disclosure
6.1 Third-Party Service Providers
We may share data with trusted third-party service providers who assist us in operating our business, such as payment processors, mailing services, and IT support. These service providers are contractually obligated to protect the confidentiality and security of the data.
6.2 Legal Requirements
We may disclose data if required by law or in response to valid requests by public authorities, such as a court or government agency.
6.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the acquiring entity.
7. Client Rights and Choices
7.1 Access and Correction
Clients have the right to access and correct their personal information held by us. You can request access to or correction of your data by contacting us at info@acmailplex.com.
7.2 Deletion
Clients have the right to request the deletion of their personal information, subject to certain legal obligations. Requests for data deletion can be made by contacting us at info@acmailplex.com.
7.3 Opt-Out
Clients can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly at: Phone: 832-608-6400 | Fax: 832-608-6420.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
9. Changes to This Data Policy
We may update this Data Policy from time to time to reflect changes in our practices or legal requirements. We will notify clients of any significant changes by posting the new Data Policy on our website and updating the effective date at the top of this policy. Your continued use of our services after any changes to this Data Policy will constitute your acceptance of the changes.
10. Contact Information
If you have any questions or concerns about this Data Policy or our data practices, please contact us at:
- Email: info@acmailplex.com
- Phone: 832-608-6400 | Fax: 832-608-6420
